Privacy Policy

1. YOUR PRIVACY
Protecting your privacy is paramount to us. This Privacy Notice applies to the personal information we collect from you while using this website. If you are a client of the Bank or have any other relationship with us, you might have received a separate privacy notice outlining how we handle your personal information. You can access that notice on the relevant product or service website (e.g., https://www.nodabank.com) or by reaching out to your client service team.
Please be aware that some links on this website may direct you to the Bank's or third-party websites with their own privacy notices, which may differ from this Privacy Notice. It is advisable to carefully review those notices.
For the purposes of this Privacy Notice, the Bank, a company incorporated in the Commonwealth of Dominica, acts as the data controller.
Kindly note that this website is operated and issued by the Bank and may be hosted in various locations, including North America, at the discretion of the Bank. To address any concerns, comments, or complaints regarding this website effectively, we suggest directing them to either: a) our client service team (details available on the website), b) our data protection officer, or c) the local data protection regulator (details provided below).
Contact details for our data protection officer can be found towards the end of this notice.

2. INFORMATION WE COLLECT FROM YOU
We may collect and process the following information:
- Information provided by you, such as when filling out forms or registering for alerts or updates.- Information obtained or learned, including details about your browser or device, usage patterns on the site, and traffic and location data.- Occasionally, we may request additional information from you, especially if you encounter issues on the site or for research purposes through surveys. However, your participation in surveys is voluntary.
If we can identify you through information obtained or provided by your site usage and you have an existing relationship with us, we may associate such information to better serve you, for instance, in responding to queries.
Please note that this website is not intended for children, and we do not knowingly collect data related to children.

3. HOW WE UTILIZE YOUR INFORMATION
We only use your information with your consent or when we have another lawful basis for doing so. Unless otherwise stated, we rely on our legitimate interests to operate and maintain the site, provide site functionality, and offer related products or services.
We use the information obtained or provided via this site to:
- Respond to queries and reports submitted via the site.- Provide requested information, products, or services, unless instructed otherwise.- Fulfill contractual obligations between you and us.- Enable participation in interactive features of the site.- Notify about changes to the site.- Send alerts or updates if consented to.- Optimize site content presentation for different devices.- Conduct data analytics to understand site interaction and advertising performance.- Detect and prevent site misuse or abuse, including fraud or financial crimes.
Additionally, we use the information to meet compliance obligations, adhere to laws and regulations, and share with relevant authorities when necessary.

4. WHO WE SHARE YOUR INFORMATION WITH
We may share your information:
- To provide requested products or services.- When there's a legitimate interest, such as managing risk or combating fraud.- With service providers, other Group Companies, or parties offering requested products or services.- Where obligated to disclose information, or in the public interest to prevent fraud, criminal activity, or abuse of our site, products, or services.

5. IP ADDRESSES
We collect statistical data about users' browsing actions and patterns, including IP addresses, operating systems, and browser types. However, this data does not identify individuals.

6. COOKIES
We use cookies and similar technologies to enhance user experience, distinguish users, and improve the site. Details regarding cookies and their purposes are outlined in our Privacy Policy.

7. DATA RETENTION
We retain information according to our data retention policy to comply with legal and regulatory requirements or for legitimate purposes, such as addressing inquiries.

8. TRANSFERRING YOUR INFORMATION OVERSEAS
Your information may be transferred to locations outside the European Economic Area (EEA) with appropriate protection measures in place.

9. YOUR RIGHTS
You have several rights regarding the information we hold about you, including access, rectification, erasure, and objection. You can exercise these rights by contacting us.
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10. SECURITY MEASURES
We employ various measures, including encryption, to keep your information secure. Our staff and third parties working on our behalf adhere to compliance standards to protect information.

11. FURTHER INFORMATION
For additional details or to contact our Data Protection Officer, please email us at info@Nodabank.com.